Pro Program
Welcome designers, architects, contractors and other design professionals to Lighting New York's Pro Program! Our Pro customers receive unparalleled benefits, including: dedicated account managers who will take care of you every step of the way through every project; exclusive Pro customer savings and our lowest price guarantee; and fast, free shipping along with risk-free returns.
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Pro Customer Benefits
Dedicated Support
Our Lighting Experts and Customer Care Advocates are available to assist you with any questions or issues that arise with your orders - seven days a week.
Discounted Pricing
Receive your discounted trade pricing by logging into your account. Our Lighting Experts are on standby if you have any questions or need assistance.
Exclusive Offers
Receive notifications on upcoming sales and promotions for additional savings on your Pro pricing.
Extended Returns
Take advantage of our exclusive 90-day return policy. Please note that all returns must be uninstalled and in the original packaging.
Priority Processing
To ensure faster processing, Pro orders are flagged in our system and are fulfilled before non-trade orders.
Free Standard Shipping
Free standard ground shipping on purchases over $49 within the 48 contiguous United States. Excludes Alaska, Hawaii and Puerto Rico.
No Restocking Fee
With no restocking fees on authorized returns, you are only responsible for return shipping on any item not covered under our Risk-Free Returns Policy.
Free Order Storage
If you're ready to order but the project is not, take advantage of free storage in our secure warehouse, up to three months free! Time can be extended for a nominal fee.
Free Order Consolidation
We will consolidate multiple orders, or orders from multiple vendors, at your request - reducing the number of shipments and saving time on delivery.